Web-store Building
A Web-store is a website which has shopping capabilities, hence WebStore. Having a perfectly designed web-store is critical to e-commerce success. Why? well it's simple. The way to make money online is by having visitors visit your website and buy something. Not only does product and price come into play, but the design and user interface of the website can oftentimes be the deciding factor if that visitor will checkout. Plus, a nice design will boost brand recognition and visitor confidence which are all factors that are calculated by the visitor before checkout.
Custom Packaging
Each product being sold online, especially with a brand, needs to be packaged in a certain way. Usually a hang tag or some marketing material is added to a product. We handle this as well. We know how important quality control is and are very detail oriented. Packaging is one of the key components of marketing and we know this from experience. Packaging materials can be ordered through us and we can pack goods in almost any way needed to meet the client's needs.
Product sourcing / production
Many clients come to us with products that they currently sell but are not necessarily being profitable. Since we have experience manufacturing apparel in the USA and importing various products from overseas, we like to assist our clients in getting the best product with the best quality and price. Not only do we hand select the best factories from websites like alibaba.com, but we also communicate with the factories, check samples and follow the order from the origin all the way to the destination while managing customs. We love to help.
pick and pack fulfillment
100% of e-commerce companies are picking and packing in order to ship out their orders. Many companies do this in-house and many companies pick and pack using Amazon's FBA Fulfilled by Amazon program and many out-source this to companies like us. All routes have pro's and con's, but when factoring in service, cost, customization, efficiency and personal communication, our company might be your best option. Not all clients are fit to work with us. When clients that can utilize all of our services hear about us, they get excited to work with us. Hopefully you will be one of our clients.
Apparel decorating
Clothing is decorated most of the time. Take a look at your shirt, there may be a print on it or some pattern that you liked at checkout. Our company has over 150 employees in-house that work with heat transfer and screen printing a full selection of apparel products for our customers all over the USA. Clients that sell apparel are able to fully hand over the keys to us to handle every step of the e-commerce operation. You can focus on branding and selling the product while we produce it and ship it for you. This is how we started.
24/7 customer service
Customer service is one major decision factor when visitors are on your website. They want to make sure they will be taken care of post-purchase and if anything were to go wrong with their product. We offer LiveChat, Phone and Email support to all of our clients and 24/7 availability as well. Many times a customer may shop at a different website due to customer service being better even though the price may be slightly higher. We look at customer service as an investment. Not just to make a one time sale, but to build a relationship with a customer and build trust in order to retain the customer and have returning sales.